Last updated on November 20th, 2015
Solve Flash Problem in Chrome Browser
For some time now, any web page that uses Flash has resolutely refused to work correctly in the Chrome browser for me. I use Windows 8 – 64 bit. Amazingly it all works fine in Firefox, 64-bit Firefox Nightly, Opera, IE10 in 32 & 64 bit incarnations….?
The solution from the chrome help page, is to enable Flash from the plugins menu. You type this the address bar to get show all the plugins.
Unfortunately, it doesn’t work!
Checking the plugin, I see it is apparently working alright! See the screenshot.
I decided to try a “flip” – turning off Flash still didn’t make it work – and neither did it work when I turned it back on. There’s an Enable/Disable toggle link for this which you can see in the screenshot.
But then, in the top right of the plugins screen, I spied a “detail” link! So I clicked it to expand it – and all is revealed!
The issue is that there are two Flash plugins; one is the default “pepper” that comes with Chrome; the other is installed manually and works in all other browsers.
The solution, after a little trial and error, is to disable the native, cross-platform Flash player, “Pepper”, and to enable the manually installed, most-recent, version. It still won’t work if Pepper is enabled and the installed version disabled. The Adobe Flash test page now works in Chrome, as you can see.
Below is a screenshot of how it should look (well for me at least!) to get it all working properly.