Workers and ordinary intelligent users of the Post Office Royal Mail system (“the post”), must be very worried by the latest news about the holistic vertically integrated business that was “the post” being further split up and creamed off.
The writing was on the wall when the year 2000 split law (twat Blair) came in.
Previously, if I ordered some goods mail-order, I’d collect at the local sorting office. After 2000, and increasingly so, if I miss the delivery to my home (as do 90% of people as we’re at work), I have awkward and useless phone calls followed by refusals to redirect and finally, in the case of crap CityLink, a 70 mile round trip to Exeter Airport!
In the last case above, it was to collect an item costing about £30. I wasted 90mins of my time and 2 gallons of diesel costing a tenner!
This was all because the mail-order company can save 50p over Royal Mail rates.
Just look at the environmental cost! It’s absolutely appalling.
I used to deal with Dabs many times, Dabs.com. I no longer use them. Why? Because they were bought out by …BT, formerly part of “the post” and the service is falling badly. They don’t use Royal Mail to provide the delivery service! See above for the twisted logic.
Home Delivery Network – former FedEx, White Arrow & Littlewoods business. Another one creaming away core business from what should be an efficienly run SERVICE. Try phoning and re-arranging…
DHL (sorry, it’s my lot) – stinky unhelpful Taunton office with crap opening times.
Amtrak – dismal and pokey warehouse in Taunton. Vehicles held together with stick tape.
All the above have long transport distances for collection of things that only recently got delivered no bother at all. THIS ALL COSTS. The sneaky underhand method at purchase time is that the full cost isn’t shown on a web purchase page. If Misco said that the true cost of an OEM DVD writer was £16 + VAT + £4 postage + (£10 and over to collect it) + 90mins of your time during the rush-hour traffic after you’ve finished work early to get the time to collect it, I think people would think twice.
The sad thing is that “the post” had until recently a wonderful local network of collection points that most people could walk to… (called post offices!)
The only way the mail can fight back against the blood-suckers is to level the playing field towards a proper environmentally friendly inclusive SERVICE. Make ALL businesses who want to do the work, legally obliged to take all packages that are handed to them all the way from door-to-door for the cost of a stamp and make them responsible for the full economic cost that the receiver of the package is currently forced to pay.
Currently, drive on the motorway at night and you’ll see a few hundred high artics transporting the high-value cream that used to be “the post”‘s work. It’s no wonder they can make money. It’s the cream.
Let them try a proper service where the whole cost to the environment is accounted for.